Community Management Executive


Closing Date: 28/07/2017

We are looking for a Community Management Executive to have day-to-day responsibility for responding to messages on social media. You will respond or pass on to other teams all the messages we receive across social platforms in line with approved responses and adopting our client’s tone.

You will be a good digital all-rounder with good knowledge of digital and social media platforms, an interest in digital developments and creating content. You will ideally have experience of working with content management systems and using a variety of social media platforms in a business context. You may also get involved with occasional reporting and use your insights of customers to help inform wider Social plans.

To be successful in this role, you will have...
• Previously managed and engaged with customers across multiple social communities
• Experience of using a variety of social media platforms in a business context
• Experience in using Social Media Management and Monitoring Systems & tools (i.e. Social Studio, Hootsuite, Brandwatch, etc) is desirable but not essential
• Appreciation of the needs of different audiences, able to tailor content for specific situations
• Good interpersonal and communication skills and the ability to forge effective working relationships
• A strong attention to detail.

To apply, please send your CV and a short covering note.